covid-19 Education

COVID-19 EDUCATION

For the continued safety of patients, providers, staff and the community, TCFP has implemented visitor restrictions in our facility.  We continue to evaluate the visitor policy at TCFP.

We understand that coming to a medical appointment alone may cause some concern.  To help feel more comfortable as you prepare for your visit, please review the tips below.

To learn more about recommended home care, click HERE.   

For the latest updates from the Harris County Department of Public Health & Environment click HERE

IMPORTANT INFO

Click on a category below for more information
  • You should make us aware prior to any visit to our office.
  • You must be properly triaged and you should not enter our facility without PPE (personal protective equipment).
  • You may be instructed to call us from the parking lot upon arrival.

 

  • Patients are properly screened for COVID-19 and separated our schedules to see healthy patients and sick patients at certain times during the day.  Anyone exhibiting symptoms during “healthy hours” will be triaged for care or asked to return home.  Patient will have to reschedule
  • We thoroughly clean our facilities throughout the day with alcohol or bleach-based cleaners. Hand sanitizer dispensers are available throughout our facility.  Our staff are highly trained, up-to-date, and compassionate. They will help to guide you through troubled waters.
  • Everyone must maintain a distance of at least 6 feet from each other unless they are giving or receiving direct patient care.  This policy is supported with:
  • Modified seating plans in waiting areas and common spaces.
  • The placement of signs in waiting areas to indicate appropriate spacing.
  • We have a patient only policy, (1 guardian for minors)
  • Many patients that present with symptoms actually have the flu or another virus. We can help lead you to a proper diagnosis. 
  • We hired a company to disinfect our entire suite using approved COVID-19 disinfectants on a quarterly basis.
  • Additional screening that include face to face and over the phone screenings.
  • We are started a telemedicine program to allow certain patients the opportunity for remote care.
  • Because we feel confident in our screening process and infection controls, we will continue to serve patients in all of our facility. 

Do you know when your illness is urgent or emergent? While sometimes the answer to this may seem slightly complex, knowing the difference could save your life. Here are some basic guidelines to help you make the right decision.

If a medical illness or injury is life or limb threatening or involves severe bodily damage, patients should go directly to the Emergency Room.  An Urgent Care’s level of treatment is not equipped or capable of providing ER care. Examples of when to go to the Emergency Room include:

  • Coughing or vomiting blood
  • Difficulty breathing
  • Drug overdoses
  • Head or spinal injury
  • Loss of consciousness
  • Poisoning
  • Serious burns
  • Severe wounds and amputations
  • Signs of heart attack
  • Signs of stroke
  • Sudden vision changes
  • Uncontrolled bleeding
  • Vaginal bleeding with pregnancy

Urgent Care facilities are designed to treat illness or injury that are non-life threatening. Urgent Care facilities specialize in quick treatment for minor emergencies. Urgent Care is less costly and a much quicker alternative to the Emergency Room.  An Urgent Care visit is appropriate for:

  • Bladder infections
  • Bug bites or small animal bites
  • Cough or sore throat
  • Ear pain
  • Mild fevers
  • Minor burns
  • Rashes
  • Sprains or minor injuries
  • Pink eye or other minor eye problems
  • Vomiting
  • Diarrhea

If you are unsure if you should visit the ER or an urgent care, call us at (713) 341-2100 opt. 2!

Our office is committed to maintaining a safe environment for everyone.  We appreciate your corporation in helping meet this goal.

Tips for Patients Arriving for Appointments

Visitor Restrictions Due to COVID-19

self-screening covid-19

Disclaimer: This self-screening does not provide a medical diagnosis and is for informational purposes only. The information contained in the self-screening is for your personal use only and is not intended to diagnose, cure, mitigate, treat, or prevent disease or other conditions and is not intended to provide a determination or assessment of your state of health. If you have concerns regarding your health, or the health of someone else, you should consult a physician. If you are experiencing a serious health emergency you should call 911.

Please answer all the required questions marked with * 

Close contact is defined as either: 1) “Prolonged period of time” spent “within approximately 6 feet (2 meters) or within the room or care area” of an individual who has tested positive for COVID-19 or 2) “Direct contact with fluids from the nose or mouth of an individual who has tested positive for COVID-19.” Examples include sharing eating or drinking utensils, close conversation, or kissing, hugging, and other direct physical contact. “Close contact” does not include activities such as walking by a person or briefly sitting across a waiting room or office.

Disclaimer: This self-screening does not provide a medical diagnosis and is for informational purposes only. The information contained in the self-screening is for your personal use only and is not intended to diagnose, cure, mitigate, treat, or prevent disease or other conditions and is not intended to provide a determination or assessment of your state of health. If you have concerns regarding your health, or the health of someone else, you should consult a physician. If you are experiencing a serious health emergency you should call 911.